Privacy Policy

At GGB Machinery (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws. 

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website ggbmachinery.com.au or contact us.

1. Information We Collect

We may collect personal information including:

• Name
• Phone number
• Email address
• Company name
• Suburb or job location
• Details of your enquiry
• Any other information you provide to us

We may also collect non-personal website data such as browser type, pages visited, IP address, and website usage information.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries
• Provide quotes and services
• Arrange bookings or site visits
• Communicate regarding requested works
• Improve our website and customer service
• Maintain business records
• Meet legal or regulatory obligations

3. Website Contact Forms

If you submit an enquiry through our website, the information you provide may be sent to our email or securely stored so we can respond to your request.

4. Sharing Your Information

We do not sell or rent your personal information.

We may disclose your information to trusted third parties where reasonably necessary to operate our business, including:

• Website hosting providers
• Email and IT service providers
• Contractors or subcontractors assisting with services
• Professional advisers
• Government or regulatory bodies where required by law

5. Data Security 

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

6. Cookies and Analytics

Our website may use cookies and analytics tools to improve website performance and understand visitor behaviour.

You can adjust your browser settings to disable cookies if you prefer.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if any information is inaccurate or out of date.

8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

GGB Machinery

Tyabb, Victoria, Australia

Phone: 0424 178 845

Email: info@ggachinery.com.au

Website: ggbmachinery.com.au

9. Changes to This Policy